Traceable added value.
With claims management to success.
Many companies shovel actual cash at their customers simply because they are unable to keep track of added value and extra costs that have been generated in the course of a project. As was the case with this Upper Austrian mechanical engineering firm.
By designing and introducing structured claim management with clearly defined content, procedures and responsibilities with corresponding reporting, the average project EBIT for the company was increased by 2% over the long term. Thanks to training performed by Pendl & Piswanger, implementation took just 8 months start-to-finish. 8 months that delivered sustainable results directly to the balance sheet.